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Privacy Policy


Lockerun Ltd. Privacy Policy

Last updated: October 15, 2023

Lockerun Ltd. (“Lockerun”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or use our chatbot.

What information do we collect?

We collect the following types of information from you:

  • Information you provide directly to us: This includes information you provide to us when you create an account, contact us for support, or sign up for our marketing list. This may include your name, email address, phone number, and other contact information.
  • Information we collect automatically: When you visit our website or use our chatbot, we automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, device type, the pages you visit, and the links you click.

How do we use your information?

We use your information to:

  • Provide you with access to our website and chatbot
  • Make bookings using our delivery app
  • Respond to your enquiries and provide you with support
  • Send you marketing emails and other communications (if you have opted in to receive them)
  • Improve our website and chatbot
  • Protect our website and chatbot from fraud and abuse

How do we share your information?

We do not share your personal information with any third parties except as follows:

  • With service providers who help us provide our services, such as web hosting providers, email service providers, and customer relationship management (CRM) software providers.
  • We do provide limited information such as your name, address and locker code to our freelance delivery partners for the sole purpose of completing your delivery.
  • As required by law or to comply with a legal subpoena, warrant, or other court order.
  • In the event of a merger, acquisition, or sale of Lockerun, we may transfer your personal information to the new owner.

How do we protect your information?

Lockerun implements a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect your personal information when it is transmitted over the internet.
  • Storing your personal information on secure servers.
  • Restricting access to your personal information to employees who need to know it in order to provide you with our services.

How long do we retain your information?

We retain your personal information for as long as necessary to provide you with our services and to comply with our legal obligations. Once we no longer need your personal information, we will destroy it in a secure manner.

Your choices

You have the following choices regarding your personal information:

  • You can choose to opt out of receiving marketing emails from us by clicking on the “unsubscribe” link at the bottom of any marketing email we send you.
  • You can request access to your personal information or request that we delete your personal information by contacting us at [email protected]

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make any significant changes, we will notify you by posting a notice on our website or by sending you an email.